MrsDispute is an AI-powered dispute analysis tool operated by MrsDispute LLC ("we," "us," or "our"). We provide dispute intelligence services to merchants and businesses that accept card payments. Our registered address is in the State of Wyoming, United States.
For privacy-related questions, contact us at: [email protected]
We collect two categories of information:
Account information (stored permanently): When you create an account through our payment platform (Whop), we receive your email address, name, and subscription status. This information is necessary to provide you access to our service. We do not store payment card details — these are handled entirely by Whop and Stripe.
Case information (never stored): When you submit a dispute for analysis, you may provide platform details, case type, disputed amounts, customer messages, and evidence files including screenshots and documents. This information is transmitted to our AI analysis system, processed to generate your assessment, and permanently deleted. We do not retain, log, or store any case information after your analysis is delivered.
Account information is used to:
Case information is used solely to generate your dispute analysis. It is not used for any other purpose, is not shared with any third party, and is not retained after delivery of your results.
We use the following third-party services to operate MrsDispute:
| Service | Purpose | Data Shared |
|---|---|---|
| Whop | Payment processing and access control | Email, subscription status |
| Anthropic Claude API | AI dispute analysis | Case details (not stored by Anthropic per their API terms) |
| Railway / Hosting provider | Application hosting | No personal data |
Each of these providers maintains their own privacy policy and data handling practices. We encourage you to review their policies.
All data transmitted to MrsDispute is encrypted in transit using TLS/SSL encryption. Case information is processed in memory and never written to persistent storage. Our infrastructure is hosted on secure cloud providers with industry-standard security practices.
Depending on your location, you may have rights including:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Account information is retained for as long as your account is active plus 90 days following account deletion. Case information is never retained. Billing records are retained as required by applicable tax law, typically 7 years.
MrsDispute is a business tool and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this privacy policy from time to time. We will notify active users of material changes by email. Continued use of MrsDispute after changes take effect constitutes acceptance of the updated policy.
These Terms of Service ("Terms") govern your use of MrsDispute ("Service"), operated by MrsDispute LLC ("Company"). By accessing or using MrsDispute, you agree to be bound by these Terms. If you do not agree, do not use the Service.
MrsDispute is an AI-powered dispute analysis tool that helps merchants assess payment disputes, chargebacks, and claims. The Service provides win probability estimates, evidence gap analysis, action plan recommendations, and draft response generation based on information you provide.
You must be at least 18 years of age and have the legal authority to enter into contracts to use MrsDispute. By using the Service, you represent that you meet these requirements. MrsDispute is intended for use by businesses and merchants, not individual consumers disputing personal transactions.
Access to MrsDispute requires registration through our payment platform. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information during registration and keep it updated.
You agree to use MrsDispute only for lawful purposes. You must not:
Access to dispute analysis is provided through case credits tied to your subscription plan. Each analysis submission consumes one credit. Credits reset on your billing cycle date for subscription plans. Unused credits do not roll over between billing periods. Pay-per-case credits, once purchased, remain valid for 12 months.
MrsDispute and all related content, including but not limited to software, design, text, and analysis frameworks, are the property of MrsDispute LLC and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.
You retain ownership of all information and evidence you submit to MrsDispute. By submitting information, you grant us a temporary license to process it solely for the purpose of generating your analysis.
MrsDispute is provided "as is" without warranties of any kind, express or implied. We do not warrant that:
Win probability scores are AI-generated estimates based on the information you provide. They are not guarantees and should not be relied upon as legal or financial advice.
To the maximum extent permitted by applicable law, MrsDispute LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of disputes, or business interruption, arising from your use of or inability to use the Service.
Our total liability to you for any claims arising from use of the Service shall not exceed the total amount you paid to us in the three months preceding the claim.
You agree to indemnify and hold harmless MrsDispute LLC from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your submission of false or fraudulent information.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of Wyoming.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through the Service. Continued use after changes take effect constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at [email protected]
MrsDispute offers a straightforward refund policy designed to be fair to both our users and our business.
7-day money-back guarantee: If you are not satisfied with MrsDispute within the first 7 days of your initial subscription, you may request a full refund. This applies to first-time subscribers only and requires that you have used fewer than 5 case analyses during that period.
After the 7-day period, subscription fees are non-refundable. We encourage you to use the 3 free trial cases before subscribing to ensure MrsDispute meets your needs.
Unused credits: If you have purchased pay-per-case credits and have not used them, you may request a refund within 30 days of purchase.
Used credits: Credits that have been consumed by a completed analysis are non-refundable. A credit is considered used once you receive your analysis results, regardless of whether the analysis helped you win the dispute.
If a technical error on our end prevents an analysis from completing and a credit is incorrectly consumed, we will restore the credit to your account upon verification. Contact us at [email protected] with your case details.
To request a refund, email [email protected] with your account email and the reason for your request. Eligible refunds are processed within 5 to 10 business days and returned to your original payment method.
You may cancel your MrsDispute subscription at any time through your Whop account dashboard. Cancellation takes effect at the end of your current billing period. You will retain access to MrsDispute and your remaining case credits until that date.
There are no cancellation fees and no questions required. We do not require you to call anyone or complete a lengthy cancellation process.
Annual plan subscribers may cancel at any time. Access continues until the end of the annual period already paid. Annual plans are not eligible for prorated refunds after the 7-day money-back period. We recommend starting with a monthly plan if you are unsure about annual commitment.
If you wish to permanently delete your account and all associated data, email [email protected] with the subject line "Account Deletion Request." We will process your request within 14 days. Note that billing records required by law may be retained for up to 7 years even after account deletion.
We reserve the right to suspend or terminate accounts that violate our Terms of Service, including but not limited to accounts used to generate fraudulent dispute responses or accounts sharing access with unauthorized users. In such cases, no refund will be provided.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, this section applies to you and supplements our Privacy Policy.
MrsDispute LLC acts as the data controller for account information (email address, name, subscription status). For case information processed during analysis, we act as a data processor on your behalf, with Anthropic's Claude API acting as a sub-processor.
| Data Type | Legal Basis | Purpose |
|---|---|---|
| Account information | Contract performance | Providing access to the Service |
| Email address | Contract performance | Account authentication and support |
| Case information | Contract performance | Generating dispute analysis (not retained) |
| Billing records | Legal obligation | Tax compliance |
Under GDPR, you have the following rights:
To exercise any of these rights, email [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.
MrsDispute is operated from the United States. If you are located in the EEA, your account data may be transferred to and processed in the United States. We rely on Standard Contractual Clauses (SCCs) as the legal mechanism for such transfers where required.
If your business processes personal data of EU residents and you use MrsDispute as a data processor, you may request our Data Processing Agreement (DPA) by emailing [email protected].
We use the following sub-processors who may process data on our behalf:
| Sub-processor | Location | Purpose |
|---|---|---|
| Anthropic (Claude API) | United States | AI analysis processing |
| Whop | United States | Payment processing and access control |
| Railway / Hosting | United States | Application hosting |
If you are in the EU and believe we have not addressed your privacy concerns, you have the right to complain to your national data protection authority. A list of EU supervisory authorities is available at edpb.europa.eu.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide information to website owners.
MrsDispute uses a minimal number of cookies necessary to operate the Service:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| Session token | Essential | Maintains your login session | Session |
| CSRF token | Essential | Security protection against cross-site attacks | Session |
| Preference cookie | Functional | Remembers your settings | 30 days |
You can control cookies through your browser settings. Note that disabling essential cookies will prevent MrsDispute from functioning correctly. Instructions for managing cookies are available for all major browsers at allaboutcookies.org.
Our payment platform (Whop) may set cookies necessary for payment processing and access control. These are subject to Whop's own cookie policy.
MrsDispute is an AI-powered analysis tool. The analysis, win probability scores, missing evidence identification, action plans, and draft responses generated by MrsDispute do not constitute legal advice. MrsDispute LLC is not a law firm and does not provide legal representation.
No attorney-client relationship is formed between you and MrsDispute LLC through your use of this Service. If you require legal advice regarding a payment dispute, chargeback, or related matter, you should consult a qualified attorney.
Nothing in MrsDispute's analysis constitutes financial advice. Win probability scores are AI-generated estimates based on the information you provide and should not be relied upon to make financial decisions. Actual dispute outcomes depend on many factors outside our analysis, including the policies and discretion of individual payment processors, card networks, and issuing banks.
MrsDispute does not guarantee that using our Service will result in winning any dispute, claim, or chargeback. Our tool provides analysis and drafting assistance to help merchants build stronger cases. The final outcome of any dispute is determined solely by the relevant payment processor, card network, or financial institution.
While we work to ensure our analysis is as accurate and helpful as possible, MrsDispute's AI-generated analysis may contain errors, omissions, or assessments that are inappropriate for your specific situation. Payment processor rules, card network policies, and dispute handling procedures change frequently. Our analysis reflects general best practices and may not account for recent policy changes or your specific processor's internal guidelines.
You are responsible for reviewing all analysis and draft responses before submitting them to any payment processor or card network. Do not submit any response without reviewing it for accuracy and applicability to your specific situation.
The accuracy of MrsDispute's analysis depends entirely on the accuracy and completeness of the information you provide. Submitting incomplete, inaccurate, or misleading information will result in analysis that does not reflect your actual situation. MrsDispute LLC is not responsible for analysis based on incorrect information provided by users.
Any win rates or statistics displayed on the MrsDispute platform represent historical data and general industry benchmarks. Past performance does not guarantee future results. Your actual win rate will depend on the specifics of each case, the evidence available, and the policies of the relevant payment processor or card network at the time of your dispute.
You should not rely solely on MrsDispute's analysis when making important business decisions. We strongly encourage you to:
For questions about any of our policies or this disclaimer, contact us at [email protected] or [email protected].
MrsDispute LLC · Wyoming, United States